If you've ever shopped at Nordstrom or Nordstrom Rack, then you are well aware of their lenient return policy. Basically, for the last several years, if you had an item that you bought from the store or online, you could return it regardless of the condition or date of purchase. Well, apparently the company actually takes a closer look at repeat patterns on incoming returns, since that means customers could be taking advantage of the policy. Well yikes. Over the years, customers have taken to Twitter to show how it worked in their favor and ultimately highlight how ridiculous it can often be. It's for this exact reason that Nordstrom cracks down on shoppers who have clearly taken advantage of their policy by banning them from making purchases online or in stores.
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Nordstrom's awesome employee handbook is a myth
Nordstrom's famously has the shortest employee handbook ever. Here is the entire handbook:. We're glad to have you with our Company. Our number one goal is to provide outstanding customer service. Set both your personal and professional goals high.
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